Returns & Exchanges
At Banana Club, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, our goal is to make your exchange or refund process as effortless as your style.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn garments with original tags attached into the original shipping bag or a secure box of your choice.
Label and Ship
Download and print the prepaid shipping label from your email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing